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Yesterday — 6 May 2023Main stream

Outage in Verwoerdpark - Free Standing,Verwoerdpark

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
6 May 2023 at 14:00

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Verwoerdpark - Free Standing,Verwoerdpark.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket 288546

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Ibiswood Complex, Summerstrand, Port Elizabeth

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
6 May 2023 at 04:45

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Ibiswood Complex, Summerstrand, Port Elizabeth.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket 288348

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Before yesterdayMain stream

Outage in Leeton Park,7 Phipson Rd, Queensburgh.

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
5 May 2023 at 15:29

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Leeton Park,7 Phipson Rd, Queensburgh.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket #288260

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Hilton Crest, Hilton Gardens, Kwazulu Natal

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
5 May 2023 at 15:28

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Leeton Park,7 Phipson Rd, Queensburgh.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket #288260

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

FibreSuburb: Ambers

✇FibreSuburb Alerts
By: FibreSuburb No Reply ＜[email protected]＞
5 May 2023 at 13:56
Dear Valued ISP

Please be advised of the following

Location: Ambers

Issue Description: Planned Maintenance

Date: 13th May 2023

Time: 08:00 - 14:05

Impact: Services may be affected during the maintenance period

Kind Regards

Kgotso

--
Please do not reply to this email address. All tickets should be logged by sending an email to [email protected] or by calling 086 11 22 832 Option 1.


Outage in Prince Valley, Beaufort West

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
5 May 2023 at 10:25

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Prince Valley, Beaufort West.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket # 288095

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Hilton Crest, Hilton Gardens, Kwazulu Natal

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
5 May 2023 at 10:08

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Hilton Crest, Hilton Gardens, Kwazulu Natal.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket # 288093

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Rewlatch, Johannesburg South

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
5 May 2023 at 09:33

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in the Rewlatch, Johannesburg South.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket # 288077

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Lombardy East Free Standing Houses, Lombardy East

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
5 May 2023 at 08:21

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Lombardy East Free Standing Houses, Lombardy East.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket # 288036

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

FibreSuburb: Kindlewood

✇FibreSuburb Alerts
By: FibreSuburb No Reply ＜[email protected]＞
5 May 2023 at 08:13
Dear Valued ISP

Please be advised of the following:

Location: Kindlewood

Issue Desc: High Latency

Update:Slow speeds may be experienced, matter has been logged with the Upstream Provider.

Kind Regards
Neo
--
Please do not reply to this email address. All tickets should be logged by sending an email to [email protected] or by calling 086 11 22 832 Option 1.


FibreSuburb: Kindlewood

✇FibreSuburb Alerts
By: FibreSuburb No Reply ＜[email protected]＞
5 May 2023 at 08:13
Dear Valued ISP

Please be advised of the following:

Location: Kindlewood

Issue Desc: High Latency

Update:Slow speeds may be experienced, matter has been logged with the Upstream Provider.

Kind Regards
Neo
--
Please do not reply to this email address. All tickets should be logged by sending an email to [email protected] or by calling 086 11 22 832 Option 1.


Network Incident #16037| Fibre Break | Witbank

✇Vumatel Alerts
By: vumatel network incident ＜[email protected]＞
5 May 2023 at 05:58

Good Day,

 

Please note the following Network Incident has been resolved:

 

 

Network Incident Reference:

#16037

Network Incident Description:

OLT Down

Network Incident Grade:

Major

Region Affected:

Northern Region 

Area/s Affected:

Witbank 

Network Type Affected:

Gpon

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Vendor engineers have restored services.

 

 

Kind Regards,

The Vuma Team

 

 

From: vumatel network incident <[email protected]>
Sent: Thursday, 04 May 2023 08:11
Subject: Re: Network Incident #16037| Fibre Break | Witbank

 

Good Day,


We are experiencing the following network incident:

 

 

Network Incident Reference:

#16037

Network Incident Description:

OLT Down

Network Incident Grade:

Major

Region Affected:

Northern Region 

Area/s Affected:

Witbank 

Network Type Affected:

Gpon

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Vendor engineers are enroute to investigate

 

 

From: vumatel network incident <[email protected]>
Sent: Wednesday, May 3, 2023 9:40 AM
Subject: Network Incident #16037| Fibre Break | Witbank

 

Good Day,


We are experiencing the following network incident:

 

 

Network Incident Reference:

#16037

Network Incident Description:

OLT Down

Network Incident Grade:

Major

Region Affected:

Northern Region 

Area/s Affected:

Witbank 

Network Type Affected:

Gpon

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are Investigating

 

 

 

 


Regards
vumatel network incident
Email: [email protected]
Tel:0861008862 | vumatel.co.za
Banner
Disclaimer

The information contained in this communication from [email protected] is confidential and may be legally privileged. It is intended solely for use by the recipient and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

Outage in Umdloti Beach Free Standing Houses,Umdloti Beach, Kwazulu Natal

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
4 May 2023 at 20:26

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in the Umdloti Beach Free Standing Houses,Umdloti Beach, Kwazulu Natal  and surrounding areas.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket # 287923

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

cid:image002.png@01D963D7.95A70610

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

FibreSuburb: Kingsview

✇FibreSuburb Alerts
By: FibreSuburb No Reply ＜[email protected]＞
4 May 2023 at 16:39
Dear Valued ISP,

Please be advised of the following.

Location: Kings View Estate

Issue Desc: Thesite is currently down this is due to the estate generator having faults

Kind Regards

Kgotso

--
Please do not reply to this email address. All tickets should be logged by sending an email to [email protected] or by calling 086 11 22 832 Option 1.


FibreSuburb: Kingsview

✇FibreSuburb Alerts
By: FibreSuburb No Reply ＜[email protected]＞
4 May 2023 at 16:39
Dear Valued ISP,

Please be advised of the following.

Location: Kings View Estate

Issue Desc: Thesite is currently down this is due to the estate generator having faults

Kind Regards

Kgotso

--
Please do not reply to this email address. All tickets should be logged by sending an email to [email protected] or by calling 086 11 22 832 Option 1.


Outage in Avoca

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
4 May 2023 at 16:30

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in the Avoca and surrounding areas.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket # 287859

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

cid:image002.png@01D963D7.95A70610

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Beaulieu Residential,Beaulieu Country Estate, Kyalami

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
4 May 2023 at 13:18

Dear Valued Business Partner,

 

We are writing to inform you about an outage currently affecting clients in Sparks Free Standing Houses,Sparks, Durban and surrounding areas.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket #287779

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Seoul Complex,50 Mulder Street

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
4 May 2023 at 12:57

Dear Valued Business Partner,

 

We are writing to inform you about a outage currently affecting clients in Seoul Complex,50 Mulder Street and surrounding areas.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket: 287768

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

Outage in Beaulieu Residential,Beaulieu Country Estate, Kyalami

✇MetroFibre Notices
By: FTTH Support ＜[email protected]＞
4 May 2023 at 11:17

Dear Valued Business Partner,

 

We are writing to inform you about a outage currently affecting clients in Beaulieu Residential,Beaulieu Country Estate, Kyalami and surrounding areas.

 

Our engineers are working diligently to restore services as soon as possible.

 

Should you have any questions or concerns,

 

Please contact your allocated key accounts representative if you have any further queries.

 

Thank you for your understanding.

 

Ticket: 287714

 

Kind regards,

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

(Restored) Outage in Arbour Close and Jade Park, Pietermaritzburg

✇MetroFibre Notices
By: Metrofibre Communications ＜[email protected]＞
4 May 2023 at 10:38

Dear Valued Business Partner,

Please note that the fibre services in Arbour Close have been restored.

Please contact your Dedicated Key Account Agent if you have any further queries or your client/s are still experiencing connectivity issues in the restored area.

 

 

Regards

 

 

The Metrofibre Team

+27 87 151 4000

|

+27 00 000 0000

 

298 Witch-Hazel Avenue, Highveld

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

metrofibre.co.za

 

 

 

 

 

From: FTTH Support <[email protected]>
Sent: Saturday, April 29, 2023 5:45 PM
To: MetroFibre FTTH Maintenance <[email protected]>
Subject: Outage in Arbour Close and Jade Park, Pietermaritzburg

 

Dear Valued Customer,

 

We are aware of an outage that may affect your client service in Arbour Close and Jade Park, Pietermaritzburg

                                                                                              

Ticket 286226

 

Our Engineers are working on restoring services. We will keep you updated.

 

Please contact your allocated key accounts representative if you have any further queries.

 

Kind regards

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

(Restored) Outage in South Crest

✇MetroFibre Notices
By: Metrofibre Communications ＜[email protected]＞
4 May 2023 at 10:37

Dear Valued Business Partner,

Please note that the fibre services in South Crest have been restored.

Please contact your Dedicated Key Account Agent if you have any further queries or your client/s are still experiencing connectivity issues in the restored area.

 

 

 

Regards

 

 

The Metrofibre Team

+27 87 151 4000

|

+27 00 000 0000

 

298 Witch-Hazel Avenue, Highveld

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

metrofibre.co.za

 

 

 

 

 

From: FTTH Support <[email protected]>
Sent: Tuesday, May 2, 2023 7:27 AM
To: MetroFibre FTTH Maintenance <[email protected]>
Subject: Outage in South Crest

 

Dear Valued Customer,

 

We are aware of the red service light issue that may affect your client services in South Crest.

 

Ticket 286583

 

Our Engineers are working on restoring services. We will keep you updated.

 

Please contact your allocated key accounts representative if you have any further queries.

 

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

(Restored) Outage in Nikis, The Hill, Johannesburg South

✇MetroFibre Notices
By: Metrofibre Communications ＜[email protected]＞
4 May 2023 at 10:36

Dear Valued Business Partner,

Please note that the fibre services in Nikis, The Hill have been restored.

Please contact your Dedicated Key Account Agent if you have any further queries or your client/s are still experiencing connectivity issues in the restored area.

 

 

Regards

 

 

The Metrofibre Team

+27 87 151 4000

|

+27 00 000 0000

 

298 Witch-Hazel Avenue, Highveld

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

metrofibre.co.za

 

 

 

 

 

From: FTTH Support <[email protected]>
Sent: Tuesday, May 2, 2023 3:28 PM
To: FTTH Support <[email protected]>
Subject: Outage in Nikis, The Hill, Johannesburg South

 

Dear Valued Customer,

 

We are aware of an outage that may affect your client service in Nikis, The Hill, Johannesburg South.

 

Ticket 286921

 

Our Engineers are working on restoring services. We will keep you updated.

 

Please contact your allocated key accounts representative if you have any further queries.

 

Kind regards

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

(Restored) Outage in Worldsview,Rockey Drive, Northcliff

✇MetroFibre Notices
By: Metrofibre Communications ＜[email protected]＞
4 May 2023 at 08:57

Dear Valued Business Partner,

Please note that the fibre services in Worldsview have been restored.

Please contact your Dedicated Key Account Agent if you have any further queries or your client/s are still experiencing connectivity issues in the restored area.

 

 

 

Regards

 

 

The Metrofibre Team

+27 87 151 4000

|

+27 00 000 0000

 

298 Witch-Hazel Avenue, Highveld

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

metrofibre.co.za

 

 

 

 

 

From: FTTH Support <[email protected]>
Sent: Thursday, May 4, 2023 7:00 AM
Subject: Outage in Worldsview,Rockey Drive, Northcliff

 

Dear Valued Customer,

 

We are aware of the red service light issue that may affect your client services in Worldsview,Rockey Drive, Northcliff

 

Our Engineers are working on restoring services. We will keep you updated.

 

Please contact your allocated key accounts representative if you have any further queries.

 

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

(Restored) Outage in Carlswald North Lifestyle Estate

✇MetroFibre Notices
By: Metrofibre Communications ＜[email protected]＞
4 May 2023 at 08:56

Dear Valued Business Partner,

Please note that the fibre services in Carlswald North Lifestyle Estate have been restored.

Please contact your Dedicated Key Account Agent if you have any further queries or your client/s are still experiencing connectivity issues in the restored area.

 

 

 

Regards

 

 

The Metrofibre Team

+27 87 151 4000

|

+27 00 000 0000

 

298 Witch-Hazel Avenue, Highveld

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

metrofibre.co.za

 

 

 

 

 

From: FTTH Support <[email protected]>
Sent: Friday, April 28, 2023 6:29 PM
To: FTTH Support <[email protected]>
Subject: Outage in Carlswald North Lifestyle Estate

 

Dear Valued Customer,

 

We are aware of an outage that may affect your client service in Carlswald North Lifestyle Estate.

                                                                                             

Ticket 286080

 

Our Engineers are working on restoring services. We will keep you updated.

 

Please contact your allocated key accounts representative if you have any further queries.

 

 

Kind regards

 

 

Metrofibre Team

087 151 4000

 

 

 

 

298 Witch-Hazel Avenue, Highveld

 

 

 

Centurion, Gauteng, 0157

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of [email protected] and others authorised to receive it. If you are not the authorised recipient, you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please note that we will not change our banking details via email and you are expected to verify any change of banking details that you may receive. This e-mail and its contents are subject to the MetroFibre e-mail legal notice available at Disclaimer.

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